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Welcome to Pelican Sport Store! These Terms and Conditions govern your use of our website kayakboardoffers.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Website Access

Our website is designed for water sports enthusiasts looking to purchase quality gear including fishing equipment, kayaks, paddle boards, and related accessories. You agree to use the site only for lawful purposes and in ways that don’t infringe on others’ rights.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Pelican Sport Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions and images, but slight variations may occur. Colors may appear differently depending on your monitor settings. Product specifications are subject to change without notice.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart doesn’t reserve that item. Orders are only confirmed when we send you an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
You agree to provide current, complete, and accurate payment information. We reserve the right to refuse or cancel orders that appear fraudulent.

3.3 Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error in pricing, we will contact you before processing your order.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)
We ship worldwide except to some Asian countries and remote locations. Contact us if unsure about delivery to your area.

4.2 Delivery Responsibilities

Once items leave our warehouse, responsibility for the shipment passes to the carrier. Any shipping delays or issues should be reported to us immediately. You are responsible for providing accurate shipping information – incorrect addresses may result in additional shipping fees.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original packaging with tags. Non-returnable items include:

  • Custom-cut Mesh and Bungee Cords
  • Replacement Parts (unless defective)
  • Items showing signs of use or installation

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order details
  2. Wait for return authorization and instructions
  3. Ship items to: Pelican Sport Store Returns, 4727 Lowndes Hill Park Road, Los Angeles, US 90014
Refunds are issued to the original payment method within 5-10 business days after we receive and approve your return.

5.3 Damaged or Defective Items

Contact us immediately with photos of damaged or defective items. We’ll arrange replacements or refunds and cover associated shipping costs.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, current, and complete information during account creation and checkout. Notify us immediately of any changes to this information.

6.2 Proper Use of Products

Water sports equipment requires proper use and maintenance. Follow all manufacturer instructions and safety guidelines. We’re not liable for injuries or damages resulting from improper use.

6.3 Compliance with Laws

You’re responsible for complying with all local laws regarding watercraft and equipment use in your area.

7. Limitation of Liability

Pelican Sport Store’s liability is limited to the purchase price of the product. We’re not liable for:

  • Consequential, incidental, or special damages
  • Issues arising from improper product use
  • Events beyond our reasonable control (natural disasters, etc.)

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms or any other inquiries, contact our adventure experts at:

Email: [email protected]
Address: 4727 Lowndes Hill Park Road, Los Angeles, US 90014